Austin, TX

Today I arrived and met with Spencer. I completed the fall evaluation today, began by verifying system safety and performance. I treated the water removal system today, I also cleaned the flame safety system. Overall system is safe and performs very well. Upon departure I left system in heating mode set for 74, currently 76 inside.

Today I arrived and gained access to suite 101. I completed the heating evaluation and the filter change for the 2 units today. Unit 2 runs well and is safe, unit 1 does not successfully ignite. I found that the fuel delivery system is not receiving any voltage from the main control board. Need to send email estimate to the customers for repair approval. Upon completion left thermostats following schedule currently it’s set at 62 in heat.

Today I arrived and gained access to suite 101. I completed the heating evaluation and the filter change for the 2 units today. Unit 2 runs well and is safe, unit 1 does not successfully ignite. I found that the fuel delivery system is not receiving any voltage from the main control board. Need to send email estimate to the customers for repair approval. Upon completion left thermostats following schedule currently it’s set at 62 in heat.

Today I arrived and met with Mr Higgins. I completed the heating evaluation today. I began by verifying system performance and its safety. I flushed and treated water removal system today, I also cleaned the flame safety systems on gas furnace. Customer had requested to install new thermostat today, system is a carrier high efficiency system using the infinity controller, rather installing a thermostat not designed to the system I walked through setting up remote access to the infinity controller and customer is super happy to have it connected now. While in attic I changed the media air cleaner provided by customer, I noticed the air cleaner cabinet is outdated about as old as home and the pins for the door are broken and it leaks air. I recommended installing a new media cabinet. He asked that we email him the estimates and he will approve work around march time. Upon completion left system operating in heat mode set for 67 currently 67 inside.

Today I arrived and met with Mr Higgins. I completed the heating evaluation today. I began by verifying system performance and its safety. I flushed and treated water removal system today, I also cleaned the flame safety systems on gas furnace. Customer had requested to install new thermostat today, system is a carrier high efficiency system using the infinity controller, rather installing a thermostat not designed to the system I walked through setting up remote access to the infinity controller and customer is super happy to have it connected now. While in attic I changed the media air cleaner provided by customer, I noticed the air cleaner cabinet is outdated about as old as home and the pins for the door are broken and it leaks air. I recommended installing a new media cabinet. He asked that we email him the estimates and he will approve work around march time. Upon completion left system operating in heat mode set for 67 currently 67 inside.

Today I arrived and met with John and Laura. Customers have a new build home they’ve been living in home less than 6 months. 3 concerns Concern 1, the chandelier within master bedroom is vibrating/rattling, while the hvac system is on. Concern 2, the mini split in the upstairs office above garage is not heating sufficiently when it’s cold outside. Concern 3, the main house heat pump outside has a metal pipe that is not secured to the exterior of the home I verified all 3 concerns and corrected 2 out of 3 Correction 1, I placed system to fan only in high operation mode, I changed system filter and vibration/rattle was gone immediately. I showed customers the filter situation and I also set up replacement intervals on the comfort controller every 6 months. Correction 2, today temperatures are in low 80’s and we cannot test heating load of the carrier ductless system. I did observe the swing panel was directed up, I explained to Mrs Laura how to operate the swing function in order

Today I arrived and met with marina. I completed the fall evaluation today, I verified system is operating safely and that it’s performing well too. I treated indoor water removal system today while onsite and serviced the outdoor heat pump as well. Upon departure customer signed up for comfort plan.

Today I arrived and met with owner Leslie. I completed the fall evaluation today. I verified system is operating safely and that it performs well. I mentioned to customer I didn’t notice any CO detectors in home I only noticed the smoke alarms. Customer will be allocating co detectors and having them installed. Upon departure I left unit in the heat mode set for 67 currently 69 inside.

Today I arrived and met with the harts, I completed the fall evaluation on the homes hvac systems today. I verified the units in home are all safely operating at this time, they are also performing extremely well. Upon completion and departure I left all thermostats set to auto mode as the customers had them.

Today I arrived and and met with the homeowners Mr and Mrs Chaet. Concern that gas heating was not operating and home was cold. I verified concern and upon arrival home was 62 degrees. I found gas furnace off with ecobee calling for heat, furnace was in alarm for code 13, code 13 referred to code 33 which is low limit trip/lockout. Ultimately I was able to test and verify supply air temperature with new filter, with old filter, I ended up making minor changes to the gas pressure and the air flow to bring down the supply air temperature. I spoke with customer letting him know what’s going on and what’s been done, moving forward he will call back if issue persists. Upon departure I left unit in heating mode set for 72 home is currently reading 74.

Upon my arrival i performed the fall evaluation on 5 furnace systems and one dual head mini split system. I found that the mini split system and systems 1,2,3 & 4 are all operating properly at this time. System number 5 has a combustion exhaust system over amping, the pressure safety switch is not working, burner assembly needs to be cleaned and the air movement system needs to be pulled for a chemical cleaning. Due to all the safety hazards system #5 has I disabled this while on site. I informed the customer of everything I found wrong with the system and they would like a comfort specialist to come out and go over replacement quotes. I also cleaned the filters on the mini split system and replaced all of the furnace filters as well. None of the systems have a CO detector for them and customer said they will purchase their own to install.

Upon my arrival i performed the fall evaluation on 5 furnace systems and one dual head mini split system. I found that the mini split system and systems 1,2,3 & 4 are all operating properly at this time. System number 5 has a combustion exhaust system over amping, the pressure safety switch is not working, burner assembly needs to be cleaned and the air movement system needs to be pulled for a chemical cleaning. Due to all the safety hazards system #5 has I disabled this while on site. I informed the customer of everything I found wrong with the system and they would like a comfort specialist to come out and go over replacement quotes. I also cleaned the filters on the mini split system and replaced all of the furnace filters as well. None of the systems have a CO detector for them and customer said they will purchase their own to install.

Today I arrived and met with Lois. I completed her fall heating evaluation today. I verified system is safely operating and performing well. I cleaned the flame safety systems while onsite and I helped set up schedules for customer at this time. Upon departure left system operating in auto mode set for 77 cool and 73 heat, currently 74 inside.

Today I arrived and met with Kristin and the puppies! I completed the fall heating evaluation of the homes hvac systems. Home has 3 systems in total, upstairs gas furnace, downstairs heat pump and Mitsubishi ductless heat pump one located in laundry and the other in the front office. All units are operating safely at this time, upstairs gas system has zero c.o detected during operations check. All 3 units are performing wonderfully, for the 3 units downstairs I flushed and treated the water removal systems today, upstairs I cleaned the flame safety systems. Outside I washed both heat pump units using water while completing performance check. Both indoor wall mount ductless units have clean filters, and the main ducted units have clean filters as well. Upon departure left the upstairs and downstairs set for 69 in cooling, both areas maintaining 69. Mitsubishi controllers were left on 67 in heating mode.

Today I arrived and met with Kristin and the puppies! I completed the fall heating evaluation of the homes hvac systems. Home has 3 systems in total, upstairs gas furnace, downstairs heat pump and Mitsubishi ductless heat pump one located in laundry and the other in the front office. All units are operating safely at this time, upstairs gas system has zero c.o detected during operations check. All 3 units are performing wonderfully, for the 3 units downstairs I flushed and treated the water removal systems today, upstairs I cleaned the flame safety systems. Outside I washed both heat pump units using water while completing performance check. Both indoor wall mount ductless units have clean filters, and the main ducted units have clean filters as well. Upon departure left the upstairs and downstairs set for 69 in cooling, both areas maintaining 69. Mitsubishi controllers were left on 67 in heating mode.

Today I arrived and met with bob and Margy. I completed the fall evaluation today, I began by verifying system safety as it’s currently operating with zero c.o present. I then verified system performance as it’s extremely well. I cleaned off the flame safety system while onsite today, I noticed the comfort control had error 17-06 Outdoor BTM, I went through the checklist and verified pinpoint tests and verified the btm itself is faulted, at this time this poses no risk to the unit operation or performance. Upon departure I left system in heating mode set for 69, currently 69 inside.

Today I arrived and met with Marsha. I completed the fall evaluation today of the homes hvac system. I verified system is safely operating and it’s currently performing well. I did notice the indoor air movement system is very dirty and restricted. I flushed the water removal system and I washed outdoor unit today using water. I spoke with customer about cleaning concerns and condition of unit and she is more likely to take care of the maintenance at end of 2025 or 2026. Upon departure left zone 1 set for 70, zone 2 and 3 are 68 all for heating mode, all zones are currently at setpoint.

Today I arrived in Austin and spoke with the customer via phone call, briefly. I completed the heating evaluation. I verified system performance and verified the unit is safely operating. I cleaned the flame safety system while onsite today, I did note the filter is dirty. Upon departure locked front door and left thermostat in heating mode set for 68.

Upon my arrival I spoke with the customer about the concerns they had with their comfort control displaying high humidity alert. I checked into their concerns and made adjustments to the humidity percentage and the temperature settings. The system is coming on and dehumidifying properly. With the set temperature the customer prefers the system is not coming on as often as it should to dehumidify because we don’t get a call for cooling with a satisfied thermostat. I spoke with the customer about all the adjustments I made today and let them know that if this gets out of adjustment again then we will have to replace the comfort control. I did remove the high humidity alert so this doesn’t display itself again.

Upon my arrival I spoke with the customer about the concerns they had with their comfort control displaying high humidity alert. I checked into their concerns and made adjustments to the humidity percentage and the temperature settings. The system is coming on and dehumidifying properly. With the set temperature the customer prefers the system is not coming on as often as it should to dehumidify because we don’t get a call for cooling with a satisfied thermostat. I spoke with the customer about all the adjustments I made today and let them know that if this gets out of adjustment again then we will have to replace the comfort control. I did remove the high humidity alert so this doesn’t display itself again.

Upon my arrival I performed a heat evaluation on the furnace system. Found that everything is operating properly at this time. During the evaluation I noticed that the air movement system is dirty. I spoke with the customer about recommendations on having a cleaning performed on the air movement system. I also went over with the customer about the age of their equipment and the free consults that we offer. Customer has put some consideration into upgrading the equipment but isn’t sure if they are ready yet or not. I let them know they can call the office to have a comfort specialist come out when they are ready to upgrade the equipment to something more efficient. Will email options over for the cleaning that was recommended.

Upon my arrival I performed a heat evaluation on the heat pump system. Found that everything is operating properly at this time.

Upon my arrival I performed a heat evaluation on the two furnace systems. Found that everything is operating properly at this time. During the evaluation I found that furnace #2 has rust starting to build up on the combustion burner system. I spoke with the customer about this and the potential hazards the rust could cause in the future. She would like the options emailed over so she can look them over and this would on it.

Today I arrived and immediately met with John A from Crowell Home Services. We entered the home and met with Joseph. Joseph gave us the tour and where to find all the HVAC systems within the home. I began my evaluation, today is the fall evaluation of the homes hvac systems. The home has a total of 7 HVAC units, they are all gas furnace Lennox from 2019. Today on all 7 units I verified they were safely operating in gas heating with zero c.o detected during operation. I also verified systems are all performing exactly as designed. I changed the air filters in 3 units today as the customer only had 3 today. I changed the filters for Upstairs Hall, Back Office and Master. John A. From Crowell will be replacing the other 4 same day. While completing the evaluations I cleaned the gas flame safety systems, I also treated the indoor water removal systems. Upon departure I left all thermostats exactly as they were found, untouched.

Today I arrived and met with the homeowner. I completed the heating evaluation today. I tested system performance and verified the auxiliary heating system is safely operating while onsite I flushed and treated the water removal system. I also washed the outdoor system using water. Upon departure left system in heating mode set for 74, currently 74 inside.