Austin, TX

Today I arrived and met with Conrad, I verified concern that drain is clogged, I dug deeper only to find that drain sags in between the wall space. The sag in the line is going to create a pocket of water and cause buildup of slime/sludge and lead to clogs. Customers approved installing condensate pump, took deposit today and ordered parts. Will return when parts arrive.

Today I arrived and met with customers, I verified concern and found that the unit shut off due to a clogged water removal system. Seeing that the customer has frequently had issues with this consistently I spoke with them about the iFlo Pro and how it can be useful to them, customers chose repair option and with approval I completed it while onsite today. I installed a triple safe flood safety system, reconfigured the water removal system line, purged and flushed with drain solution, cleaned the indoor system as well as the heat exchanger. I set up the iFlo app and connected to customers internet, I also shared the location with the homeowners. Upon departure system is cooling well set for 70 currently 75 inside.

Upon my arrival I found that the system was running after the breaker was reset by John. I went through the previous fault history on the comfort control and the outdoor board. I found the system did shut down due to a high pressure lockout. Given the previous repairs and the recommendations from technical support the next step is to replace the refrigerant circulation pumping system. I am unable to obtain part information due to the manufacturer being closed. I will get part info in the morning then email options over to John for repair. Depending on the cost of the repair he may want a comfort specialist to come out and quote what a system replacement would be.

Today I arrived and met with Glenda. I completed the cooling evaluation today, I began by verifying system safety and performance. While inside I flushed and treated the indoor drain. I also washed outdoor unit using water and cleaned electrical cabinet. Upon completion left system operating on cooling mode set for 73.

Today I arrived and met with Bob. I completed the cooling evaluation today. Began by verifying system performance and safety. While inside I flushed and treated the drain, I mentioned to bob it’s a good time to change the filter and he’s ordering new ones today. I set up interval every 4 months on the infinity control. At outside I washed the unit using water and cleaned out the electrical panel, system is performing very well and is completely safe. Upon departure left system in auto mode.

Today I arrived and met with Bob. I completed the cooling evaluation today. Began by verifying system performance and safety. While inside I flushed and treated the drain, I mentioned to bob it’s a good time to change the filter and he’s ordering new ones today. I set up interval every 4 months on the infinity control. At outside I washed the unit using water and cleaned out the electrical panel, system is performing very well and is completely safe. Upon departure left system in auto mode.

Today I arrived and met with the Jost’s, I completed the cooling evaluation today. I began. Y verifying system performance and its safety, I then flushed and treated indoor drain. While outside I washed the unit using water and cleaned out the electrical panel. System is running exactly as designed and I have no concerns. You. Departure Mr jost called office and renewed his plan, I left system in off position at customer request.

Today I arrived and met with Jon. I completed the cooling evaluation on both systems. I began by verifying system safety and performance both up and downstairs units. I treated drains and attempted to flush however the drains are conjoined and no way to isolate them without modifications. I washed outdoor units using water and verified they are operational with no safety issues. Upon completion left both units operating in cooling mode. Please send drain estimates to email

Today I arrived and met with Carl. I completed the fall heating check, I began by verifying both systems safety and their performance. I changed both air filters today provided by customer and treated the drain lines. Carl had curiosities of replacement comfort controllers, running new thermostat cabling between downstairs indoor to outdoor and while completing evaluation I noticed oil splatter on downstairs system locating a leak. I mentioned this to homeowners and we’ve sat down to discuss options and at this time they are going to hold off with work performed until it’s time to upgrade system or if performance of cooling occurs. Upon departure left systems in heating mode.

Today I arrived and met with Mr Young. I completed the cooling evaluation of the primary house unit and of the ductless system. I began by verifying systems safety and performance. J washed outdoor units using water today, I also flushed and treated water removal systems today. Upon completion left the ductless system set for 72 and the primary home for 73. Customer needs new filter and will be ordering please provide filter part #GAPCCCAR1625

Today j arrived and met with Mrs Dorothy and Savannah. I completed the cooking evaluation today. I began by verifying system safety and its performance. I flushed and treated the indoor winter removal system, I also washed outdoor unit using water. Upon completion I left system in off position the way it was found and currently it’s 68 inside.

Today I arrived and met with Allen. Concerns that google nest uses a power extender and it doesn’t have enough wires for the a common. Wants to install ecobee. I offered to run new wire and add the common to the system rather replacing nest thermostat and customer agreed. I ran 18/8 to the thermostat from indoor unit and rewired indoor and thermostat connections. Afterwards I tested system in heat, cool, auxiliary heat, and fan. All functions are proper.

Upon my arrival I performed a 6 month checkup on one straight electric heating system. I found that everything is operating properly in both the performance and safety aspects of the system.

Upon my arrival I performed a 6 month checkup on 2 furnace systems. I found everything to be operating properly in both the performance and safety aspects of the systems. Both systems need the filters replaced. They have not been changed since 1/23/23. I also recommend carbon monoxide detectors within the home.

Upon my arrival I performed a 6 month check up on 2 furnace systems. Before starting the evaluations the customer asked if I would take a look at cooling portion of the downstairs system with warm weather coming soon. I informed them that if i had time after the evaluation I could take a look at it for them. I completed both evaluations and found the upstairs system operating properly in the both the performance and safety aspects. On the down stairs system I found that the combustion exhaust system is pulling more than the recommended amp draw. I had time to check the outdoor systems pressures for downstairs and found that the refrigerant pressure control is showing signs that is faulted indicating it is very close to failure. I went over everything I found with the customer and gave my recommendations. I also went over iFLO for the downstairs system since they have had trouble with the water removal system backing up. Customer asked that I email over all options and she will go over

Today I arrived and met with Spencer. I completed the fall evaluation today, began by verifying system safety and performance. I treated the water removal system today, I also cleaned the flame safety system. Overall system is safe and performs very well. Upon departure I left system in heating mode set for 74, currently 76 inside.

Today I arrived and gained access to suite 101. I completed the heating evaluation and the filter change for the 2 units today. Unit 2 runs well and is safe, unit 1 does not successfully ignite. I found that the fuel delivery system is not receiving any voltage from the main control board. Need to send email estimate to the customers for repair approval. Upon completion left thermostats following schedule currently it’s set at 62 in heat.

Today I arrived and gained access to suite 101. I completed the heating evaluation and the filter change for the 2 units today. Unit 2 runs well and is safe, unit 1 does not successfully ignite. I found that the fuel delivery system is not receiving any voltage from the main control board. Need to send email estimate to the customers for repair approval. Upon completion left thermostats following schedule currently it’s set at 62 in heat.

Today I arrived and met with Mr Higgins. I completed the heating evaluation today. I began by verifying system performance and its safety. I flushed and treated water removal system today, I also cleaned the flame safety systems on gas furnace. Customer had requested to install new thermostat today, system is a carrier high efficiency system using the infinity controller, rather installing a thermostat not designed to the system I walked through setting up remote access to the infinity controller and customer is super happy to have it connected now. While in attic I changed the media air cleaner provided by customer, I noticed the air cleaner cabinet is outdated about as old as home and the pins for the door are broken and it leaks air. I recommended installing a new media cabinet. He asked that we email him the estimates and he will approve work around march time. Upon completion left system operating in heat mode set for 67 currently 67 inside.

Today I arrived and met with Mr Higgins. I completed the heating evaluation today. I began by verifying system performance and its safety. I flushed and treated water removal system today, I also cleaned the flame safety systems on gas furnace. Customer had requested to install new thermostat today, system is a carrier high efficiency system using the infinity controller, rather installing a thermostat not designed to the system I walked through setting up remote access to the infinity controller and customer is super happy to have it connected now. While in attic I changed the media air cleaner provided by customer, I noticed the air cleaner cabinet is outdated about as old as home and the pins for the door are broken and it leaks air. I recommended installing a new media cabinet. He asked that we email him the estimates and he will approve work around march time. Upon completion left system operating in heat mode set for 67 currently 67 inside.

Today I arrived and met with John and Laura. Customers have a new build home they’ve been living in home less than 6 months. 3 concerns Concern 1, the chandelier within master bedroom is vibrating/rattling, while the hvac system is on. Concern 2, the mini split in the upstairs office above garage is not heating sufficiently when it’s cold outside. Concern 3, the main house heat pump outside has a metal pipe that is not secured to the exterior of the home I verified all 3 concerns and corrected 2 out of 3 Correction 1, I placed system to fan only in high operation mode, I changed system filter and vibration/rattle was gone immediately. I showed customers the filter situation and I also set up replacement intervals on the comfort controller every 6 months. Correction 2, today temperatures are in low 80’s and we cannot test heating load of the carrier ductless system. I did observe the swing panel was directed up, I explained to Mrs Laura how to operate the swing function in order

Today I arrived and met with marina. I completed the fall evaluation today, I verified system is operating safely and that it’s performing well too. I treated indoor water removal system today while onsite and serviced the outdoor heat pump as well. Upon departure customer signed up for comfort plan.

Today I arrived and met with owner Leslie. I completed the fall evaluation today. I verified system is operating safely and that it performs well. I mentioned to customer I didn’t notice any CO detectors in home I only noticed the smoke alarms. Customer will be allocating co detectors and having them installed. Upon departure I left unit in the heat mode set for 67 currently 69 inside.

Today I arrived and met with the harts, I completed the fall evaluation on the homes hvac systems today. I verified the units in home are all safely operating at this time, they are also performing extremely well. Upon completion and departure I left all thermostats set to auto mode as the customers had them.

Today I arrived and and met with the homeowners Mr and Mrs Chaet. Concern that gas heating was not operating and home was cold. I verified concern and upon arrival home was 62 degrees. I found gas furnace off with ecobee calling for heat, furnace was in alarm for code 13, code 13 referred to code 33 which is low limit trip/lockout. Ultimately I was able to test and verify supply air temperature with new filter, with old filter, I ended up making minor changes to the gas pressure and the air flow to bring down the supply air temperature. I spoke with customer letting him know what’s going on and what’s been done, moving forward he will call back if issue persists. Upon departure I left unit in heating mode set for 72 home is currently reading 74.