Bastrop, TX

Upon my arrival customer had some concerns on bacteria in the attic on the trusts and where the system is sealed. I took a closer look into this and there is no bacterial build up on the trusts and there is very small spot on the outside of the air handler. When I inspected the inside of the air handler I found a couple spots that bacteria was starting to build up. I then performed the fall evaluation and found the system to be performing well in the performance and safety aspects of the system. I went over with the customer about my findings and discussed Reme halo and having a dual zone treatment on the system to prevent any future bacterial build up. Customer wanted the options emailed over again so she can look them over.

Upon my arrival I performed the fall evaluation on one heat pump system. Found that everything is operating properly at this time. Spoke with the customer about reme halo and surge protection. He would like the surge protection options emailed over to view and was not interested in adding Reme halo.

Upon my arrival I checked into the customers concerns on the upstairs continuously heating and the downstairs never satisfying. I found that the area comfort control for the upstairs is stuck open not closing when there’s not a call. This is causing heat to be pushed upstairs and downstairs at the same time. I spoke with the customer about his different options for repair and he would like them emailed over so he can talk it over with his wife. I also went over our maintenance today but this is something he will have to talk to his wife about as well.

Upon my arrival I spoke with the customer about their concerns about the system not heating. I performed my diagnostics and found that the indoor air movement system was faulted. I spoke with the customer about her different options for repair and she chose to go with HC6E. I then performed the repair by installing a new aftermarket azure air movement system, cleaned the blower wheel, redid wire terminals, installed new surge protector, new auxiliary float safety switches, new voltage conversion system and secured all wiring. After repair was complete I tested the systems emergency and checked the pressures in heat pump mode. Found that everything operating properly at this time.

Upon my arrival in Bastrop I checked into the smell of gas the customer was concerned about. I was unable to pin point any leaks. The customer stated that center point gas company pin pointed it to be a gas valve leaking by on the furnace. After speaking with the customer they wanted to move forward with replacing the fuel delivery system. Parts will have to be ordered from the manufacturer and a return scheduled. Customer will be without heat until repair is performed.

Upon my arrival in Bastrop I found that the outdoor condenser was froze over. I put the system into heat pump mode and tested the defrost control board. I found that the system will not go into defrost causing the system to freeze over. I temporarily disabled the outdoor unit and put the system into emergency heat so the customer will continue to have heat in the home. I went over the different options with the customer and she chose to go with HE22D. Customer paid in full today.

Upon my arrival in Bastrop I replaced the indoor air movement system. After the repair was performed I started the system up and found that there was now a fault on the main control board. I spoke with the customer about what I had found and went over needing to replace the main control board. Customer agreed to move forward with the repair. I went to the supply house and picked the main control board up. When I returned back to the home I removed the faulted control board redid wire terminals and tested the repair. After verifying the systems proper operations I checked the fuel delivery pressures and adjusted them to the proper settings and verified all safeties were functioning properly. I then performed the fall evaluation and found everything operating properly at this time. Customer would like everything sent over that I did today so they can send that into the home warranty company.

Today I arrived in Bastrop. I gained access to the unit and replaced the auxiliary heating system. Afterwards I tested system operations and found it’s operating safely and performing good. Upon departure left system thermostat set to 72 in heating currently reading 72 inside.

Today I arrived in Bastrop. I gained access to the unit and replaced the auxiliary heating system. Afterwards I tested system operations and found it’s operating safely and performing good. Upon departure left system thermostat set to 72 in heating currently reading 72 inside.

Today I arrived in Bastrop and met with real estate agent as well as buyer. I completed a system inspection today. I was able to turn on the heating system, system is safely operating and performing well. The heating system controls have been replaced at one point and it has the wrong controls installed. The air movement system has heavy deposits of dirt and debris stuck to it, the main heat exchanger is heavily corroded and also has dirt and debris stuck on it. The indoor system is dated 2007 and outdoor is dated 2012. I was unable to test cooling operations as the system controls will not engage the cooling operation. I did inspect and verify outdoor electrical compartment and found good, I did notice however the unit has the wrong sized copper piping ran to it. My professional opinion is that the system should be replaced. Dispatch to reach out to the realtor and schedule Daryl the comfort consultant.

Upon my arrival in Bastrop I spoke with the customer about their concerns with the comfort control being blank. I performed my diagnostics starting at the disconnect in the attic and found there was no high voltage present. I then moved to the main circuit panel and found the customer had a faulted breaker. Customer will be calling an electrician out to replace the breaker and will call in the issue still presents itself.

Upon my arrival in Bastrop I performed the fall evaluation on one heat pump system. Found that everything is operating properly at this time.

Upon my arrival in Bastrop I performed the fall evaluation on one heat pump system. Found that everything is operating properly at this time. While on site replaced the filters for the customer as well.

Today I arrived in Bastrop and met with the homeowners. I investigated alarm code 95 and found outdoor system in lockout. I removed power and after waiting 2 minutes I verified electrical connections of motor and checked motor resistance. I then placed unit into test mode finding that the main inverter drive has failed. With customer payment and approval I have ordered parts and moving forward we will call customer once parts arrive to have repair scheduled.

Upon my arrival in Bastrop I performed the fall evaluation on one heat pump system. During the evaluation I found one of the heating elements on the auxiliary heating is not coming on due to a faulted electrical control system. The surge protection on both the indoor and outdoor systems are still faulted. I found everything else operating properly at this time. Went over repair options with the customer and they chose to wait at this time.

Upon my arrival in Bastrop I performed the fall evaluation on one furnace system. During the evaluation I noticed the combustion exhaust system was making a rattling noise. After further investigation I found that the combustion exhaust systems motor was loose. I pulled the system out broke it down and tightened the 4 bolts that secure it. After reinstalling it I finished the evaluation and found that everything is operating within manufacture specifications at this time. Spoke with the customer about needing to order filters and changing the current one out. I have them the model number they will need to order and told them to make sure it has the metal tabs on the filter to insure that continue to use the electronic air cleaner properly.

Today I arrived in Bastrop and completed the fall heating evaluation. I verified system is safely operating and performing well. I also flushed the water removal system while in attic, washed outdoor unit using water and treated electrical panel. Upon departure left system operating at 71 in heating following schedule, currently 71 inside.

Today I arrived in Bastrop and completed the fall heating evaluation. I verified system is safely operating and performing well. I also flushed the water removal system while in attic, washed outdoor unit using water and treated electrical panel. Upon departure left system operating at 71 in heating following schedule, currently 71 inside.

Upon my arrival in Bastrop I performed the fall evaluation on one heat pump system. Found that everything is operating properly on the system at this time. The breaker that keeps tripping is very old and is pretty weak. Recommended the customer have that replaced so it will quit tripping.

Today I arrived in Bastrop and met with the homeowners. The customers will be moving this summer to Chicago so at this time no renewal is wanted. I completed the heating evaluation at this time I verified system is performing well and the unit is operating safely. I cleaned off the flame safety system at this time and I treated the water removal system. Upon departure I left system operating in heating mode set for 68 currently 73 inside.

Upon my arrival in Bastrop I performed the fall evaluation on 2 heat pump systems. Found that everything is operating within manufacture specifications on system #1. System #2 I found the surge protector was faulted so I replaced this during the eval. When I moved to the outdoor system to check it out I found the pressures were extremely high. This is due to a faulted refrigerant pressure control. I will be getting with the manufacturer on Monday to order in the parts for repair then will have to schedule a return to repair system #2. Removed power from this unit so the outdoor will not come on and put the customers thermostat into auxiliary and let them know about what was going on. I also spoke with the customer about our extended warranty that we offer. She will speak with her husband and let him decide.

Today Mike and I arrived in Bastrop and completed the fall heating evaluation. We verified system is performing well and it’s currently safe. We did notice that one portion of the auxiliary heating system is out, left repair estimates with customer today. While in attic we flushed and treated the water removal system, outside we washed the unit with water and treated the electrical panel. Upon departure we left system operating in heating mode set for 72, currently it’s 72 inside.

Upon my arrival in Bastrop i found the system is coming on and operating properly. When I performed the evaluation I made adjustments to the comfort control to properly calibrate it. The system was originally reading 4° off from what the actual room temperature was. I put the comfort control back to what it was originally because that’s what the customers are most comfortable with. Please make a note to not make any adjustments to the comfort control on future evaluations.

Upon my arrival in Bastrop I performed a fall evaluation on the furnace system. Found the system is performing within manufacture specifications at this time. While on site I recalibrated the comfort control system due to the temperature readings being off. Recommended the customer keep an eye on it and if they notice it is not reading correctly they should inform us of this so we can get it resolved. Left the system in heating set to 73°.

Upon my arrival in Bastrop I performed heat evaluations on both the upstairs and downstairs furnace systems. During the evaluation I found the downstairs burner assembly needs to be cleaned and the orifices replaced. Also found the filters need to be replaced for the downstairs system. On the upstairs system i found the combustion exhaust system is over amping and the burner assembly needs to be cleaned. Will email over repair options to the customer then follow up to see if there is an option they would like to moved forward with.