Paige, TX

Upon my arrival in Paige, I performed a heat evaluation on the heat pump system. During the evaluation I found that the outdoor voltage distribution system is chard/pitted and the system is low on refrigerant. I found that there is a leak on the heat transfer media coil at the indoor system. I spoke with the customer the options for repair and went over recommendations. She would like the options emailed over.

Upon my arrival in Paige, I looked into the customers concerns about her blank thermostat. Found that the water removal system was backed up. I performed a heat evaluation and cleared the drain line well. Found that everything is operating within manufacture specifications at this time.

Upon my arrival in Paige, I spoke with the customer about the concerns they were having with the mini split system. I performed a diagnostics on the system and found that the refrigerant circulation pumping system is faulted. When the system powers up it has a really hard rattle to the refrigerant circulation system indicating that there are components inside the case that have come apart. This outdoor condensing system is pretty aged and the indoor air handler is only 2 years old. I spoke with the customer about my recommendations and she would like a quote to replace the outdoor system. Will get with Daryl on all the information so he can give a quote to replace.

Upon my arrival I spoke with the customer about the concerns they had with the indoor air movement system not shutting off. I performed a diagnostics and found that one of the sequencers was staying closed calling for the heat to stay on. This then sent voltage to the air movement system to come on to prevent from burning the heat strips up. I spoke with the customer about his different options for repair and he chose to go with HD5C. I performed the repair and replaced both sequencers inside the air handler, redid wire terminals, moved the speed tap from high to medium and tested the system. Found that everything is operating properly at this time. Customer asked what we could do about the whistling noise coming from the return. I adjusted the speed tap to low and the noise was still the so I put it back to medium. Customer plans to cut another return grill into the wall to allow more air flow.

Upon my arrival I spoke with the customer about the concerns they had with the indoor air movement system not shutting off. I performed a diagnostics and found that one of the sequencers was staying closed calling for the heat to stay on. This then sent voltage to the air movement system to come on to prevent from burning the heat strips up. I spoke with the customer about his different options for repair and he chose to go with HD5C. I performed the repair and replaced both sequencers inside the air handler, redid wire terminals, moved the speed tap from high to medium and tested the system. Found that everything is operating properly at this time. Customer asked what we could do about the whistling noise coming from the return. I adjusted the speed tap to low and the noise was still the so I put it back to medium. Customer plans to cut another return grill into the wall to allow more air flow.

Upon my arrival I spoke with the customer about the concerns she had with he HVAC system not cooling properly. I performed my diagnostics starting at the condenser to verify the compressor was operating. Once that was verified I moved to the air handler inside and found that the heat transfer media coil has developed a leak. I spoke with the costumer about her different options for repair and she chose to go with HL5C. Parts are on will call at RMI CC. Will need to schedule a return date for 2 techs half a day to perform the repair before thanksgiving since she will have all of her family here at that time. Advised that the customer leave the system off until repairs can be performed and let her know to use auxiliary heating if she needs heat.

Upon my arrival I spoke with the customer about the concerns she had with he HVAC system not cooling properly. I performed my diagnostics starting at the condenser to verify the compressor was operating. Once that was verified I moved to the air handler inside and found that the heat transfer media coil has developed a leak. I spoke with the costumer about her different options for repair and she chose to go with HL5C. Parts are on will call at RMI CC. Will need to schedule a return date for 2 techs half a day to perform the repair before thanksgiving since she will have all of her family here at that time. Advised that the customer leave the system off until repairs can be performed and let her know to use auxiliary heating if she needs heat.

Today I arrived and met with Gary. I completed the fall evaluation today, I verified system performance and that it’s safe during operation. While onsite I flushed and treated condensation removal system, I also washed outdoor unit using water. Indoor unit is dirty and shows signs of bacteria, system is dated 2011 after speaking with customer we are going to let it ride until it’s time to replace. Upon departure left system operating in cooling mode set to 72 currently 71 inside.

Today I arrived and met with Mrs Pat. I completed the fall evaluation of both hvac units. I evaluated performance and safety of both systems, both systems perform well and are safe. I flushed and treated the water removal systems, washed outdoor units with water and treated electrical cabinets with insecticide. Mrs Pat concern of new unit noisy at the fan, I found one of the mounting bolts were a 1/4 turn loose. After correcting this the noise went away. I noticed on unit 2 during evaluation indoor unit was dirty and had bacteria signs. Moving forward customer approved HH14C, we will call to schedule today for the return trip. Upon departure left both systems in cooling mode set to 75 and 74.

Upon my arrival I performed the heating evaluation on the straight electric package unit. Found that everything is operating properly at this time.

Upon my arrival I performed the heating evaluation on the furnace system. Found that everything is operating within manufacture specifications at this time.

Upon my arrival I found that there was a slight amount of water underneath the audible water alarm. I checked the water removal system and verified it was clear and reset the audible water alarm. I moved the alarm closer to the edge of the pan and showed the customer how to turn it off. There were no obvious signs of where the condensation came from. Left the system running.

Today I arrived in Paige and spoke to the customer about adding the upstairs system to the comfort plan however customers denied. We also spoke about concerns, new system has a whine you can hear from the vents during operation. While completing evaluation I flushed and treated indoor water removal system while paying close attention to the noise. The noise is coming from the indoor air movement system, it’s either motor noise or imbalance in the cage, I left a voicemail with tech support and will call customers once I obtain a response. Moving forward I monitored safeties and performance inside and out, also washed the outdoor unit using water. I treated the outdoor electrical panel using electrical insecticide as they had ants within cabinet. All electrical data and performance checks were proper at this time. Upon departure I made customers aware I’d be contacting them directly once I have news from tech support about the motor noise, I also spoke with them about

Upon my arrival in Paige I performed the heating evaluation on the electric heat straight cool system. Found that everything is operating properly at this time. Spoke with the customer about surge protection and the importance of it. He chose to decline at this time due to the price of it.

Today in Paige I met with the homeowners and I completed fall evaluation for her homes hvac system. I evaluated and verified system is performing exactly as designed and it is safe while doing so. Electric heater is proper, indoor is clean and I flushed the water removal system while Onsite today. During outside evaluation I washed the system off using water, and treated electrical panel using electrical insecticide. Upon departure left system in cooling mode set to 75 currently 72 indoors.

Today in Paige I completed the fall evaluation of customers hvac systems. Customer has 2 Mitsubishi condensing units tied to distribution boxes, and multiple indoor sections some ducted and some ductless. All units had clean filters today, I flushed all drains, I modified 3 drains in the guest side adding ball valves and unions for proper isolation and cleaning of the drains. I recommended customer have 2 systems cleaned out today and that was main living room ductless and back office ductless, customer would like to complete those himself. Upon departure left all 8 units cooling, all set to 68-70, aside from the front storage room that is set to 80.

Today in Paige and I evaluated the hvac system today for performance and safety. I began by washing outdoor system using water, I also treated the electrical cabinet with electrical insecticide. I added a union to the pvc water removal system in the attic for cleaning, I flushed the line at this time. I found system operating well and using a good amount of power. Customer re enrolled in the comfort plan at this time.

Today I arrived in Paige and completed the cooling evaluation of the system. I tested indoor and outdoor for performance and safety, I also flushed water removal system, washed outdoor system using water and treated outdoor electrical cabinet with electrical insecticide. Moving forward customer approved the maintenance today of indoor cleaning and outdoor service disconnect, Stephanie to call and schedule return trip. Upon departure I closed customers property gate, left system running schedule on auto at 69 heating, 75 cooling, currently reading 74 indoors.

Upon arrival in Paige I began the cooling evaluation and identified a fault in the voltage enhancement system. The customer mentioned that he believed it had been replaced during a previous repair in March. After reviewing the records, I found no documentation of such a replacement. I discussed repair options with the customer, and he chose to proceed with the HN13E. I replaced the voltage enhancement system, voltage distribution system, and performance enhancement system. Additionally, I re-terminated the wire connections, replaced a section of insulation on the suction line, chemically cleaned the outdoor coil, and installed surge protection for the indoor unit. After testing, the system was operating properly. I provided a small discount as the customer opted for a higher-tier repair.

Upon my arrival in Bastrop I performed a HL1B heat transfer media replacement on the indoor air handler. Recovered and disposed of old refrigerant, replaced failed part. Pressure tested and performed vacuum. Recharged system with new refrigerant. And checked operations after, system is now working properly.

Today I arrived in Paige and met with Mr. & Mrs. Harrison, we spoke briefly about a few concerns regarding the thermostat, and most importantly a switch that cuts off system, as well as the light switch in attic that controls both the light bulb and to the furnace. With customers approval today I installed a new ecobee thermostat and connected to WiFi, I installed a service disconnect for the furnace that way the light switch is solely for the light in attic and installed voltage protection system. I also went through and made new electrical connections within furnace control board for communication, and verified all electrical within outdoor unit. Prior to departure Mr. Harrison had to leave so I went over the new ecobee functions with Mrs. Harrison, system is on and cooling at this time.

Today I met with Mr.Benning's in Paige and verified his concern. Outdoor system doesn’t shut off when thermostat satisfies. I found the voltage distribution device to be shorted closed across the contacts. I verified system starting power and the run capacitor. I spoke with Mr Bennings and after approval I completed repair same day. I installed new voltage enhancement, distribution, and enhancement system. I also replaced all of the connectors within cabinet. Prior to departure we verified repair and system starts and stops accordingly now, and the starting power has dropped significantly.

Today I arrived in Paige and met with Alvin and his wife. Concerns of upstairs attic system condensation build up within emergency drain pan. Also that the indoor air circulation system sounds a bit louder. I evaluated concerns and found the primary drain clogged, and air circulation housing filthy. With approval I removed the air circulation system and cleaned it outside, I also flushed the drain and treated pan. At customers request I cut the 90 out before the p trap and placed a T for easier treatment of the trap. Customers system is back on cooling and draining at this time.

Today I completed the cooling evaluation In Paige. While completing evaluation I flushed the water removal system and treated it, I washed outdoor exhaust removal system, and I treated the outdoor electrical panel using JS685. Moving forward we had concerns of bacteria growth in indoor unit as well as the air movement system being dirty. Customer has multiple pets in the home and mentioned they haven’t had the unit cleaned prior, they are definitely interested in taking care of it all with the HH13E, we emailed them the finance app for them to fill out at their convenience. Please email estimates over with pricing.

Upon my arrival in Paige I performed a cooling evaluation found the carrier system is working good at this time. But did find a bad voltage enhancement system on the American standard system. Gave customer options she chose HN13E for this repair. Replaced parts and check operations found that system is working good at this time. WO-TNFR352540