Paige, TX

Upon my arrival in Paige I performed a fall evaluation on both the furnace system and the mini split heat pump. On the furnace I found the combustion exhaust system is over amping and the burner assembly is dirty. The mini split system I found that the air movement system is making a loud whining noise indicating the bearings inside are failing. We will be replacing the air movement system on the mini split under the customers 10yr p&l warranty. I went over repair options with the customer on the furnace system and our free consultations as well. Customer would like the options emailed over and will think about the consult. Left both systems operating heat at this time.

Upon my arrival I performed a fall evaluation on both the furnace system and the mini split heat pump. On the furnace I found that the combustion exhaust system is over amping and the burner assembly is dirty. The mini split system I found that the air movement system is making a loud whining noise indicating the bearings inside are failing. We will be replacing the air movement system on the mini split under the customers 10yr p&l warranty. I went over repair options with the customer on the furnace system and our free consultations as well. Customer would like the options emailed over and will think about the consult. Left both systems operating heat at this time.

Upon my arrival in Paige I found the safety float switch inside the air handler had malfunctioned causing the system to lose its low voltage upon call for heat or cool. I also found the insulation inside the air handler had come unglued from the side walls and was causing a major restriction on the air movement system. I spoke with the customer about the restriction the system currently has can cause major damage to other components on the system if not corrected. Customer chose to move forward with having the insulation secured properly to get the heat back on for the tenants and will replaced the safety float switch at another date. I secured the insulation back the walls with strapping and adhesive spray then tested the system. Found everything operating properly at this time. System is also extremely dirty and needs to be chemically cleaned.

Upon my arrival in Paige I performed a heat evaluation on the straight electric heat system. Found that everything is operating properly at this time. While checking the comfort controls calibration I found that it was reading 4° off. I made adjustments and it is now reading correctly.

Upon my arrival in Paige, I performed a heat evaluation on the straight electric heat straight cool system. Found that everything is operating properly at this time. This is an attic unit.

Upon my arrival in Paige I performed a heat evaluation on the heat pump system. Found that everything is operating properly at this time.

Upon my arrival in Paige I performed a heat evaluation on the heat pump system. During the evaluation I found that the voltage enhancement system was extremely low causing the compressor to have higher than normal amps. I spoke with the customer about repair options and they chose to go with HN13E. I performed the repair and installed new voltage enhancement system, voltage distribution system, DTK surge protector, performance enhancement system, redid wire terminals, chemically washed the condenser then tested the repair that was performed. Found that everything is operating properly at this time.

Upon my arrival in Paige, I performed a heat evaluation on the heat pump system. During the evaluation I found that the outdoor voltage distribution system is chard/pitted and the system is low on refrigerant. I found that there is a leak on the heat transfer media coil at the indoor system. I spoke with the customer the options for repair and went over recommendations. She would like the options emailed over.

Upon my arrival in Paige, I looked into the customers concerns about her blank thermostat. Found that the water removal system was backed up. I performed a heat evaluation and cleared the drain line well. Found that everything is operating within manufacture specifications at this time.

Upon my arrival in Paige, I spoke with the customer about the concerns they were having with the mini split system. I performed a diagnostics on the system and found that the refrigerant circulation pumping system is faulted. When the system powers up it has a really hard rattle to the refrigerant circulation system indicating that there are components inside the case that have come apart. This outdoor condensing system is pretty aged and the indoor air handler is only 2 years old. I spoke with the customer about my recommendations and she would like a quote to replace the outdoor system. Will get with Daryl on all the information so he can give a quote to replace.

Upon my arrival I spoke with the customer about the concerns they had with the indoor air movement system not shutting off. I performed a diagnostics and found that one of the sequencers was staying closed calling for the heat to stay on. This then sent voltage to the air movement system to come on to prevent from burning the heat strips up. I spoke with the customer about his different options for repair and he chose to go with HD5C. I performed the repair and replaced both sequencers inside the air handler, redid wire terminals, moved the speed tap from high to medium and tested the system. Found that everything is operating properly at this time. Customer asked what we could do about the whistling noise coming from the return. I adjusted the speed tap to low and the noise was still the so I put it back to medium. Customer plans to cut another return grill into the wall to allow more air flow.

Upon my arrival I spoke with the customer about the concerns they had with the indoor air movement system not shutting off. I performed a diagnostics and found that one of the sequencers was staying closed calling for the heat to stay on. This then sent voltage to the air movement system to come on to prevent from burning the heat strips up. I spoke with the customer about his different options for repair and he chose to go with HD5C. I performed the repair and replaced both sequencers inside the air handler, redid wire terminals, moved the speed tap from high to medium and tested the system. Found that everything is operating properly at this time. Customer asked what we could do about the whistling noise coming from the return. I adjusted the speed tap to low and the noise was still the so I put it back to medium. Customer plans to cut another return grill into the wall to allow more air flow.

Upon my arrival I spoke with the customer about the concerns she had with he HVAC system not cooling properly. I performed my diagnostics starting at the condenser to verify the compressor was operating. Once that was verified I moved to the air handler inside and found that the heat transfer media coil has developed a leak. I spoke with the costumer about her different options for repair and she chose to go with HL5C. Parts are on will call at RMI CC. Will need to schedule a return date for 2 techs half a day to perform the repair before thanksgiving since she will have all of her family here at that time. Advised that the customer leave the system off until repairs can be performed and let her know to use auxiliary heating if she needs heat.

Upon my arrival I spoke with the customer about the concerns she had with he HVAC system not cooling properly. I performed my diagnostics starting at the condenser to verify the compressor was operating. Once that was verified I moved to the air handler inside and found that the heat transfer media coil has developed a leak. I spoke with the costumer about her different options for repair and she chose to go with HL5C. Parts are on will call at RMI CC. Will need to schedule a return date for 2 techs half a day to perform the repair before thanksgiving since she will have all of her family here at that time. Advised that the customer leave the system off until repairs can be performed and let her know to use auxiliary heating if she needs heat.

Today I arrived and met with Gary. I completed the fall evaluation today, I verified system performance and that it’s safe during operation. While onsite I flushed and treated condensation removal system, I also washed outdoor unit using water. Indoor unit is dirty and shows signs of bacteria, system is dated 2011 after speaking with customer we are going to let it ride until it’s time to replace. Upon departure left system operating in cooling mode set to 72 currently 71 inside.

Today I arrived and met with Mrs Pat. I completed the fall evaluation of both hvac units. I evaluated performance and safety of both systems, both systems perform well and are safe. I flushed and treated the water removal systems, washed outdoor units with water and treated electrical cabinets with insecticide. Mrs Pat concern of new unit noisy at the fan, I found one of the mounting bolts were a 1/4 turn loose. After correcting this the noise went away. I noticed on unit 2 during evaluation indoor unit was dirty and had bacteria signs. Moving forward customer approved HH14C, we will call to schedule today for the return trip. Upon departure left both systems in cooling mode set to 75 and 74.

Upon my arrival I performed the heating evaluation on the straight electric package unit. Found that everything is operating properly at this time.

Upon my arrival I performed the heating evaluation on the furnace system. Found that everything is operating within manufacture specifications at this time.

Upon my arrival I found that there was a slight amount of water underneath the audible water alarm. I checked the water removal system and verified it was clear and reset the audible water alarm. I moved the alarm closer to the edge of the pan and showed the customer how to turn it off. There were no obvious signs of where the condensation came from. Left the system running.

Today I arrived in Paige and spoke to the customer about adding the upstairs system to the comfort plan however customers denied. We also spoke about concerns, new system has a whine you can hear from the vents during operation. While completing evaluation I flushed and treated indoor water removal system while paying close attention to the noise. The noise is coming from the indoor air movement system, it’s either motor noise or imbalance in the cage, I left a voicemail with tech support and will call customers once I obtain a response. Moving forward I monitored safeties and performance inside and out, also washed the outdoor unit using water. I treated the outdoor electrical panel using electrical insecticide as they had ants within cabinet. All electrical data and performance checks were proper at this time. Upon departure I made customers aware I’d be contacting them directly once I have news from tech support about the motor noise, I also spoke with them about

Upon my arrival in Paige I performed the heating evaluation on the electric heat straight cool system. Found that everything is operating properly at this time. Spoke with the customer about surge protection and the importance of it. He chose to decline at this time due to the price of it.

Today in Paige I met with the homeowners and I completed fall evaluation for her homes hvac system. I evaluated and verified system is performing exactly as designed and it is safe while doing so. Electric heater is proper, indoor is clean and I flushed the water removal system while Onsite today. During outside evaluation I washed the system off using water, and treated electrical panel using electrical insecticide. Upon departure left system in cooling mode set to 75 currently 72 indoors.

Today in Paige I completed the fall evaluation of customers hvac systems. Customer has 2 Mitsubishi condensing units tied to distribution boxes, and multiple indoor sections some ducted and some ductless. All units had clean filters today, I flushed all drains, I modified 3 drains in the guest side adding ball valves and unions for proper isolation and cleaning of the drains. I recommended customer have 2 systems cleaned out today and that was main living room ductless and back office ductless, customer would like to complete those himself. Upon departure left all 8 units cooling, all set to 68-70, aside from the front storage room that is set to 80.

Today in Paige and I evaluated the hvac system today for performance and safety. I began by washing outdoor system using water, I also treated the electrical cabinet with electrical insecticide. I added a union to the pvc water removal system in the attic for cleaning, I flushed the line at this time. I found system operating well and using a good amount of power. Customer re enrolled in the comfort plan at this time.

Today I arrived in Paige and completed the cooling evaluation of the system. I tested indoor and outdoor for performance and safety, I also flushed water removal system, washed outdoor system using water and treated outdoor electrical cabinet with electrical insecticide. Moving forward customer approved the maintenance today of indoor cleaning and outdoor service disconnect, Stephanie to call and schedule return trip. Upon departure I closed customers property gate, left system running schedule on auto at 69 heating, 75 cooling, currently reading 74 indoors.