Red Rock, TX

Upon my arrival an AC repair, in Red Rock, I spoke with the customer about their concerns with having a blank thermostat. I checked the auxiliary safety float switch and found it was tripped. When I checked the drain line it was not plugged. I pulled the drain line apart and did not find any reason anything blocking it on the inside. I removed the water from the float switch and tested the system. I checked the calibration on the thermostat because the customer stated it didn’t seem to be reading accurately. I made some adjustments to it while on site and we will check it again when we return for the walk through.

Upon my arrival in Red Rock, for an AC evaluation. I performed a 6 month checkup on 2 heat pump systems. I found that both systems are operating properly in both the performance and safety aspects of the equipment. During the evaluation I noticed the guest side system has some bacterial build up that I will email over cleanings for, the guest system needs a 14x14x1 filter in the bedroom and the main system needs the filter replaced at the base of the indoor system. Filter size is 20x20x4.5. The other filters for this system do not need to be installed with the system having a filter base in the attic.

Upon my arrival, in Red Rock, for an AC repair. I spoke with the customer about the air movement system not coming on. I performed a diagnostics and tested the the system several times. I found that some moments it would come on and operate then others it would try to come on but not actually start up. I could also hear a clunking sound when it would get itself started. I spoke with the customer about what it would take to get their system back up and going today. They chose to go with HC6A. I removed the faulted air movement system, installed the new one and tested the system. When i kicked in the electric heating I noticed a spark from one of the connections going to the heating elements. I shut the systems power back off and replaced all 3 wire terminals that go to each heating element. I then turned the systems power back on and tested it in both heating and cooling. I found that everything is operating properly at this time.

Upon my arrival, in Red Rock, for an AC repair. I spoke with the customer about the air movement system not coming on. I performed a diagnostics and tested the the system several times. I found that some moments it would come on and operate then others it would try to come on but not actually start up. I could also hear a clunking sound when it would get itself started. I spoke with the customer about what it would take to get their system back up and going today. They chose to go with HC6A. I removed the faulted air movement system, installed the new one and tested the system. When i kicked in the electric heating I noticed a spark from one of the connections going to the heating elements. I shut the systems power back off and replaced all 3 wire terminals that go to each heating element. I then turned the systems power back on and tested it in both heating and cooling. I found that everything is operating properly at this time.

Upon my arrival in Red Rock, for an air conditioning evaluation, I performed a 6 month checkup on one heat pump system. During the evaluation I found the heat transfer media coil and the indoor are movement system to be dirty causing restriction. I also found that water removal system has fall going back into the indoor system and the inrush amps are higher then recommended on the outdoor system. I spoke with the customer about what I found today and she would like the estimates emailed over so she knows what to save towards. I informed her that certain options would allow me to renovate the water removal system and add a performance enhancement system to the outdoor unit. I also went over their renewal coming up and she said she will have to speak with her husband about it.

Upon my arrival in Red Rock, for AC maintenance, I spoke with the customer about their concerns in the HVAC system not coming on. I performed a diagnostics and found that the air movement system was not coming on. After speaking with tech support I found that the air movement system is faulted. Tech support highly recommends when this happens to replace the main control board as well. I spoke with the other son about my findings today, presented him with the options and went over our free consultations given the systems age. He asked that we email over the repair quotes to discuss with his mom and also set up a consultation for next week to go over replacement of the equipment. I briefly went over our maintenance program and also left a pamphlet for Solaris.

Upon my arrival in Red Rock, for an AC evaluation, I performed a 6 month checkup on one heat pump system. I found everything is operating properly in both the performance and safety aspects of the equipment. I used a cool eval form today instead of heat.

Upon my arrival in Red Rock I performed the 6 month check up on one heat pump system. I found everything to be operating properly in both the performance and safety aspects of the system. Spoke with the customer about Solaris and surge protection. They plan to be moving but would like to look at the options for the surge protection.

Upon my arrival in Red Rock I spoke with the customer about their concerns with the system having a rattling noise. When I turned the system on I was not hearing any noise coming from the system. I pulled the air movement system and found that one of the screws had fallen out due to rust. I rescued what I believe could have been making the noise and also removed pieces of rust from the air movement system. I spoke with the customer about the significant amount of rust and they have agreed to move forward with replacing the blower wheel, squirrel cage and the mounting system. I will have to get parts orders for this repair and a return schedule. Customer put 10% down today for the repair.

Upon my arrival in Red Rock I performed the fall evaluation on one furnace system. I found that everything is operating properly at this time.

Upon my arrival in Red Rock I performed the fall evaluation on one heat pump system. I found the system is operating properly at this time but is in need of a chemical cleaning performed on the air movement system. I spoke with the customer about their different options for repair and he would like them emailed over so he can look them over with his wife.

Upon my arrival in Red Rock I found the system was presenting error code EL OC. I performed a diagnostics on the system and found that the main control circuit board is faulted causing the system to present the code. I spoke with the customer about the different options for repair and she chose to go with HE20B. Parts will have to be ordered and return visit scheduled.

Today I arrived in Red Rock and met with the homeowner. Concerned that the upstairs unit wasn’t working and it would display code EL. The unit has been shut off since then and has no error codes on at this time. I tested the unit and heating mode and brought the demand to 100% I verified the system operating pressures, I verified the system is clean inside and outside, at this time, no issues found, and there were no error codes stored on the indoor controller. Customer is going to leave the unit on an operation when it goes into alarm again she will leave it on instead of turning it off at that point, she’ll call us back out.

Upon my arrival in Red Rock I performed the fall evaluation on one heat pump system. Found that everything is operating within manufacture specifications at this time. While performing the evaluation I checked the filters and the filter door on one of them fell off striking the wall leaving a small cut in the sheet rock. We will need to schedule a time for Bobby to come out and repair the small cut in the sheet rock.

Upon my arrival in Red Rock I performed the fall evaluation on one straight electric heat system. Found that everything is operating properly at this time.

Upon my arrival in Red Rock I performed the fall evaluation on the 2 head mini split system. Found that everything is operating properly at this time. Both air handler units are still dirty and recommend having a chemical cleaning performed on them. Customer did not wish to go any options at this time. Next time we come out for the eval Tom would like some donuts and coffee.

Today I arrived in Red Rock and met with the customer. Upon arrival home was 65 degrees.. C/s system hasn’t been working, noticed it 2 months ago and it wasn’t cooling the home it’s been off since. I investigated customers concern and I began by verifying auxiliary heating system operation and that it’s safe. I then turned on and tested the heat pump and found it performing well. At this time I spoke with the customer and we agreed to complete the evaluation today as well. I flushed the indoor water removal system and treated it. I also washed the outdoor system and treated the electrical cabinet with insecticide. Moving forward today I have not noticed any issues with the customers unit, I completed the heating evaluation and also verified all is proper at this time. Upon departure left system in heating mode set for 72 currently 68.

Upon my I arrival in Red Rock, I proceeded to check the system. Found that the breaker inside the air handler had tripped. I turned the breaker off and verified that there were no lose or bare wires. Once this was confirmed I flipped the breaker back on a checked the systems operations in heating and cooling. Found that the system was operating properly in both functions. I let the customer know what I had found and that I did not find anything else wrong with the system at this time.

Upon my arrival in Red Rock i performed a heat evaluation on the heat pump system. Found that everything is operating properly at this time. During the evaluation I did notice some bacterial build up inside the air handler. I spoke with the customer about Reme halo. They would like the options emailed over so they can discuss if this is something they want to move forward with.

Upon my arrival in Red Rock, I found that the indoor air movement system was faulted causing the system to not move air across the emergency heat strips and shut the system down on high limit. I spoke with the customer about her different options for repair and she chose to go with HC6A. I installed an aftermarket Azure motor on the system the tested its operations. Found that everything is operating properly at this time.

WO-TNFR397172

Upon my arrival I performed the heating evaluation on the heat pump system. Found that everything is operating within manufacture specifications at this time. During the evaluation I noticed that the Reme halo was not functioning properly. I spoke with Daryl and we will be honoring the 1 year install warranty on the Reme halo. We will need to schedule a rerun date to replace the Reme halo.

Upon my arrival I performed the heating evaluation on the furnace system. Found that everything is operating within manufacture specifications at this time.

Upon my arrival I performed the heating evaluation on the heat pump system. Found that everything is operating within manufacture specifications at this time.

upon my arrival I spoke with the customer the concerns they had with the HVAC system. While performing the diagnostics I found that the inline fuse was blown. I then installed my fuse popper and proceeded to locate where the fault was within the system. I found that the voltage distribution system on the outdoor unit was faulted causing the fuse to pop. I spoke with the customer about his different options for repair and also went over a cleaning that is recommended. Customer chose HD4D for the faulted distribution system and HK12B for the cleaning on the heat transfer media coil. I performed the HD4D repair today, installed new voltage distribution system, new voltage enhancement system, performance enhancement system, redid wire terminals, chemically washed the condenser, installed new inline fuse at the air handler them tested the system. Found everything within the repair operating properly at this time. Did not get and accurate reading on pressures due to the restrictions on the h